SOAP/HTTP - Cancelling a Scheduled Message

Simply click on "Reporting" on the left-hand control panel menu, select the "Sent/Queued" option and follow these easy steps:

Step 1: Search

Select the "HTTP/SOAP" option on your screen and continue to enter your specific Event ID for the scheduled message(s) in the "Event ID" field.

Step 2: Cancel

Click on the "Cancel" button to completely cancel the message(s).

---

📘

Important Information

• Once you have cancelled your scheduled messages, your credits will be refunded to your account.
• A scheduled message cannot be edited. You will need to cancel it completely and reschedule it, should you need to make any changes.

🚧

Cancelling an Event

• Please note that you can only CANCEL an event that is at least 10 minutes into the future.