The following guide will show you how to create groups. Groups are necessary for importing your contacts to send out bulk messages.

Simply click on "Contacts" on the left-hand control panel menu, select the "Add/Edit Groups" option and follow these easy steps:

Creating a Group

Click on "+ Create Group" at the top right of your screen and enter a group name and description for your group, as seen below:


Once you select "Create", your group will be created and you will be able to view, edit or delete your new group.


Group List

  • You can download a list of all your groups with the total amount of contacts in each group, by clicking on the "Download List" button at the top-right of your screen.


Important Information:

  • Group retention: Kindly take note of the group retention period when creating a group. Any group that has not been used during the specified retention period, will be set to expire.
  • Share group with Sub-Accounts: This option is only applicable if you have any Sub-Accounts that require access to the group you have created on your master account.