Sending an SMS

Simply click on "Sending" on the left-hand control panel menu, select the "Send Message" option and follow these easy steps:

Sending an SMS

Type the number(s) that you would like to send a message to in the "To" field and/or select the specific group you would like to send a message to, by clicking on the "+ Group" button to the right of the "To" field. Once you have added your required numbers/groups, you can continue by typing your message in the "Message" field, as seen below:

Once you have typed your message, you can move down to the bottom right of the page to preview your message by clicking on the "Preview & Send" button. If you are happy with the contents of the message, you can proceed to send the message by clicking on the "Send" button.

The system will confirm that your messages have successfully been sent, and you can then choose to view your "Reports", return to your "Dashboard", or send another message by clicking on the "X".

Sending from a File

Select the file you would like to send to, by clicking on the "+File/Group" button to the top-right of your screen, and select the "Add File" option. Click on the "Click to Select" option on your screen and choose the specific file you would like to use, as seen below:

The system will show you a preview of your uploaded file, and if you are happy with the file, you can continue by clicking on "Next". Once the file has been uploaded, you will be presented with a "Summary" screen, where you can then choose to add another file or continue and send a message.

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Important Information

• Kindly note that uploaded files will expire 15 minutes after upload.

Duplicate Numbers

By default, you can't send to a number more than once in the same campaign send. Select the "Number & Content" option to send to duplicate numbers, provided the message content is unique, as seen below:

Opt-Out List

Your Opt-out list will always be checked by default against your numbers at time of send. When the "Ignore Opt-out list" option is selected, numbers will not be checked against your opt-out list, and all your selected recipients will be included in the send, as seen below:

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Group Search

• You have the option of searching for a specific group by typing the group's name or description in the search field of the "Select Groups" screen.

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Important Information

Standard SMS length across all networks:

• 0 - 160 characters = 1 SMS (1 credit)
• 161 - 306 characters = 2 SMSes (2 credits)
• 307 - 459 characters = 3 SMSes (3 credits)