Simply go to the login page and select the "Forgot your password?" option, as seen below:
Once you have selected the "Forgot your password?" option the system will ask you to type in your account username, as seen below:
Once you have entered your username, you can proceed to click on "SUBMIT". The system will send your password to the email address linked to your account, as seen below:
- Please ensure that you type your username in the correct format, exactly as you did when you created the account, with spaces and caps lock where applicable.
- Avoid using spaces before or after your username as the system will not be able to find the account.
- If you did not receive your password via email, kindly check your spam/junk folder for the email, as it might be trapped in your spam filter.