Incoming Responses

The following guide will show you how to view your incoming responses to a short code or keyword from within your account.

Simply click on "Short Codes" on the left-hand control panel menu, select the "Incoming" option and follow these easy steps:

Incoming Responses

Choose your preferred date range, select the specific short code or keyword under the "Short Code" section, and click on "Search" to the right of your screen, as seen below:


Once you have clicked on "Search", a list of all your incoming responses for the specific time period and short code/keyword will be displayed.


Important Information

  • You can download a list of all your incoming responses in an excel format by clicking on "Download List" to the top-right of your page.