Short Codes

The following guides will help you understand what short codes and keywords are, and how to set it up from within your account.

Dedicated Short Codes:

This option allows you to capture all incoming SMS messages sent to the allocated short code, regardless of message content. You’ll be able to configure rules based on specific words, which ensures that information is being sent to the right people to action. In turn, this ensures that your campaign efforts are streamlined and running as effectively as possible.

Important Information

  • Dedicated short codes give you the option of creating multiple keywords at no extra cost to you, and these keywords can be created and setup from within your account.

Keywords:

This option is a more cost-effective solution that operate on shared short codes. We’ll supply your business with specific keywords on our shared short codes and when a customer sends an SMS to that short code with your keyword, we’ll forward these matches straight to you.

Important Information

  • These keywords are on one of our shared short codes, and even though keywords are not case sensitive, the spelling of the keywords are crucial, otherwise you will not be able to retrieve the incoming messages on your account.

Short Codes


The following guides will help you understand what short codes and keywords are, and how to set it up from within your account.

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