Importing Bulk Contacts

Simply click on "Contacts" on the left-hand control panel menu, select the "Import" option and follow these easy steps:

Step 1: Select File

Select the file you would like to import under the "File" section, ensuring your contact numbers are in column A.

Step 2: Select Group

Select the specific group under the "Select Group" section and click "Next".

Step 3: Preview & Save

Preview and confirm your selected file by clicking on "Next", and your file will be saved to your group.

Example file

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Important Information:

• The system will accept the following number formats when importing bulk contacts via your excel document: 27831234567 / 0831234567 / 831234567
• When creating your file please ensure that your contact numbers are saved in column A. Your file can be mapped accordingly during the import process but to save time and limit errors please use column A as it is the default for contact numbers.
• All examples used are based on South African number ranges and the format may differ depending on your country prefix.

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Additional Settings:

• Overwrite existing: Select this option if you would like your new file to replace the data of any contacts' numbers that already exist in your selected group.
• Generate error report: Select this option if you would like to generate an error report to view a list of contacts' numbers which have failed to import to your group.