Usage

Assumptions

The Windows Service and Database have been installed. Refer to the Windows Service Installation Guide for installation instructions.

Database Structure

The following explains the database and its tables and stored procedures, installed as part of the Windows Service installation instructions.

365

User Table

ColumnDescription
UserID Auto number. The user needs to exist on the SMS Gateway.
Username The Username of the user on the SMS Gateway
Password The Password of the user on the SMS Gateway
Credits The number of SMSes remaining on the account
Active If set to False the service will not monitor the account for any changes or send your messages
SendStartHour This depicts when the service should start monitoring this account to send. If set to 5 then any time after 5:00 will be included.
SendEndHour This depicts when the service should stop monitoring this account to send. If set to 17 then any time before 17:59 will be included.
GetRepliesInterval Value in minutes. How often the system will check the gateway for new replies. If set to “0” it won’t perform this operation.
GetDRInterval Value in minutes. How often the system will check the gateway for new DRs (Delivery Receipts). If set to “0” it won’t perform this operation.
GetSCInterval Value in minutes. How often the system will check the gateway for new incoming shortcode (premium number) entries. If set to “0” it won’t perform this operation.
ProcessQueueInterval Value in seconds. How often the system will check the QUEUE table for new data to send for UserID X. If set to “0” it won’t perform this operation.
MaxRepliesID Internal value – do not touch
MaxDRID Internal value – do not touch
MaxSCID Internal value – do not touch
LastProcessReplies A date depicting when last the service checked for replies. Internal value – do not touch
LastProcessDR A date depicting when last the service checked for DRs. Internal value – do not touch.
LastProcessSC A date depicting when last the service checked for shortcodes. Internal value – do not touch.
LastProcessQueue A date depicting when last the service checked for data to send. Internal value – do not touch.

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Post Paid Customers

Credits will always return a value of 1000000 on Post Paid accounts as no credit deduction occurs on this account type.

Queue Table

This table defines when and what should be sent.

ColumnDescription
ID Auto number. Used by the service.
UserID Used by the service to determine if the data needs to be sent based on the rules for this user.
Type “SMS”.
SenderID This is where the SMS will originate from. This may or may not be allowed depending on the settings on the SMS Gateway, country/network restrictions, etc. Default = “Repliable”
NumTo Where the SMS will be sent.
Data1 Message Text
Data2
Flash False
SendDatetime This is the time you want the message to be sent. The message is only sent to the SMS
Gateway once this field is greater than the current time.
Priority The higher the priority the quicker the service will process this message.
Retrycount Internal value. Starts at “-1”. If it has failed after 3 attempts it gets removed and inserted into the SENT table with status “RETRYCOUNT EXCEEDED”.
CostCentre This can be used to do reporting on which business units sent messages
CustomerID This value is purely for integration with your software. You can write data to the field,
which you can then use later to query. E.g: If you have an application writing its own unique IDSs (GUIDs) you will easily be able to tie the data back to your system.

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The following fields must be populated for data to be sent successfully

a. UserID
b. Numto
c. Data1

Sent Table

The SENT table contains the exact same structure as the QUEUE table, with the following exceptions:

ColumnDescription
SubmittedDatetime When the SMS was submitted to the SMS Gateway
StatusDatetime When the status was altered from the SMS Gateway
Status The status of the message. For successfully submitted messages this can be “DELIVRD”, “UNDELIV”, ”EXPIRED”, ”UNKNOWN”

Reply Table

This table contains all the incoming messages.

ColumnDescription
ReplyID Determined by the SMS Gateway. Internal use.
ID The corresponding ID in the SENT table (matches to an outgoing message).
UserID The user that sent the message.
ReceivedData The incoming data.
ReceivedDatetime When the reply was received.
OptOut * If the message contains keywords indicating that the client wishes to opt-out then this
field is set to 1 (True), else 0 (False).
CustomerID * A user defined value that can be used for matching. Any status updates or replies
relating to this message will be marked with the same CustomerID.

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Fields can only be used in the most recent version of the Windows Service. Please contact support for more information

Shortcode Table

This table contains all the incoming messages from shortcodes (premium numbers).

ColumnDescription
ID Determined by the SMS Gateway. Internal use.
UserID The user that sent the message.
Shortcode The shortcode number, e.g: 31234.
Keyword If the short code operates from a keyword then it will be displayed, otherwise blank.
NumFrom The number the message originated from.
Data The incoming data.
Received When the reply was received.

Example 1

Careful configuration of the USERS table will let the service control how messages are being sent. The example below shows such a situation.

Two user accounts with the same Username can be inserted into the USERS tables, resulting in Userid 1 and 2 . The Userid record can be configured so that Userid 1 is restricted to sending between 8:00 and 17:59, and Userid 2 from 0:00 to 23:59. This allows, for example, to write important messages to Userid 2, which will be sent at any time of the day, and bulk messages to Userid 1, restricting them to business hours only.

Due to the architecture of the system, new columns can be added to any table for customisation. This will allow the storage of more data against each outgoing message and is useful for specific business requirements. When making these customisations, ensure that the stored procedures that refer to these tables are also updated so that data from the QUEUE will be added to the SENT tables, etc.

Example 2

The system monitors the QUEUE table based on the USERS table.

The system collects the data from the QUEUE table and, once submitted to the gateway, removes it and inserts the data into the SENT table.

The status in the SENT table will be “SUBMITTED”. If there was an issue with the data it will still submit it, remove it from the QUEUE and insert into the SENT table. The status could vary from “data1 invalid” to “number invalid” depending on whether the data was correct.


See also