Error Codes (SFTP)

Error CodeDescription
InsufficientCreditsNot enough Credits are available to fulfill the request.
IncorrectScheduledDateThe specified End Date is earlier than the Start Date.
MSISDN.NoNetworkFoundThe MSISDN specified has no network associated with it. The send to this number could not be completed.
MSISDN.OptoutThe MSISDN has Opted Out of your service. The message will not be sent to this address.
RequiredParameter.MissingA required parameter was either not specified or was empty.
File.InvalidVersionThe file version was not specified or is invalid. Consult the API documentation for valid version numbers and formats.
File.ParseErrorSome fields within the file could not be processed. Please view fault report.
File.DuplicateFoundA file with the same name has already been processed. The duplicate will not be processed to prevent duplicate sends.
File.CorruptThe file was unparsable.
EmptySend.NoValidMessagesThe file either contained no valid messages or the supplied messages could not be sent (eg. all numbers have already opted out).
InternalServerErrorAn internal error has occurred. If the error persists, please contact support.